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Posted in August 2015

customer first

Make Customer Service a Priority, Especially for Vulnerable People »

On August 3rd, 2015 MTUK Solicitors wrote on the subject of 2015.

The Solicitors Regulation Authority (SRA) is calling on solicitors and firms to raise the bar in customer service in order to help and to protect vulnerable people. In its Risk Outlook report launched recently, SRA advises that vulnerable people have a greater need to be protected from poor service, and says they need more support […]

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